iTalk International
Founded in 2007 in Johannesburg by Aden Lahoud, iTalk began as an IT solutions provider, specialising in CRM systems and billing platforms for the telecom industry.

About iTalk International
In today's fast-paced digital landscape, traditional Business Process Outsourcing (BPO) is evolving. The future is Customer Experience Business Process Outsourcing (CX BPO). iTalk CX represents this new paradigm, specializing in a wide array of customer experience-related tasks, outsourced to perfection.
At iTalk, we're not just embracing this future; we're pioneering it.
Why Choose CX Outsourcing with iTalk?
- Cost-effectiveness: Achieve more with less. Maximize returns without the hefty operational costs.
- Scalability: Adapt to market demands swiftly, expanding or contracting operations seamlessly.
- Specialised Workforce: Gain access to experts trained in the art of customer relations, ready to elevate each interaction.
- Technological Edge: Stay ahead with the latest in CX technology and processes.
- Core Focus: Keep your internal teams focused on what they do best, while we handle the rest.
- Customer Loyalty: Cultivate deeper relationships, turning customers into brand evangelists.
- Data-Driven Insights: Harness the power of data, understanding customer needs and preferences more intimately.
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Opening hours
- Monday
- 08:00 – 17:00
- Tuesday
- 08:00 – 17:00
- Wednesday
- 08:00 – 17:00
- Thursday
- 08:00 – 17:00
- Friday
- 08:00 – 17:00
- Saturday
- Closed
- Sunday
- Closed
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