ChatMarshal

Welcome to ChatMarshal, a live chat and chatbot company, a world-first in website live chat services for business. ChatMarshal is a privately owned business operating out of Johannesburg South Africa. Formed in 2016, with the aim of helping small and medium-sized businesses compete with large corporations through our affordable live chat and chatbot platform. Our software soon proved effective for both small and big businesses. After many years of research, David Marshal (owner of ChatMarshal) found the perfect solution allowing a contact centre to run multiple live chats for various websites. ChatMarshal aims to assist businesses to sell more and improve their customer support by using our outsourced live chat tool in their business. ChatMarshal was one of the first live chat systems of its kind in the world. We are proud to have been the first outsource chatbot company in the world to develop the hybrid chatbot and live chat solution. Our hybrid chatbot system approach is our USP. Where humans are a vital cog in the live chat machine, ChatMarshal use AI to assist the human agents. Then as the AI improves, we integrate more of the technology into our systems. ChatMarshal founder David Marshal has over 30 years in sales marketing and business experience. He used his extensive knowledge in developing an outsourced solution that helps businesses increase sales while reducing cost to company.